Customer Complaint Contact Information & Procedure
Consolidated Public Water Supply District No. 1 of Clark County
The District is committed to responding to customer questions, concerns, and complaints in a timely and professional manner.
Customer Complaint Contact
Debbie Campbell
Office Manager / Customer Service
Consolidated Public Water Supply District No. 1
Phone: 660-727-1411
Email: [email protected]
Office Hours:
Monday – Friday
7:30 AM – 4:00 PM
Closed 11:30 AM – 12:30 PM for lunch
Office Location:
114 West Court
Kahoka, MO 63445
Customer Complaint Procedure
- Customers may submit complaints or concerns by phone, email, mail, or in person during normal office hours.
- District staff will document the complaint and forward operational issues to the appropriate personnel for review.
- The District will investigate the complaint and attempt to respond or resolve the issue in a timely manner.
- If additional follow-up is required, the customer may be contacted for further information.
- Customers who are not satisfied with the response may request that the matter be reviewed by District management and/or the Board of Directors.
The District appreciates customer feedback and strives to provide safe and reliable water service to all customers.
